Interview held 4th June 2025 with our thanks.
In this extended episode of the 20 Minute Consult Podcast, Glenn Martin interviews Alan Robinson, founder of Vet Dynamics, discussing the current state of the veterinary industry.
They explore the challenges faced by veterinary practice owners, the importance of leadership, and the balance between altruism and profit in veterinary care. Alan shares insights on the need for transparency in veterinary costs and the emotional challenges faced by veterinary professionals.
In this conversation, they delve into the complexities of veterinary education, the challenges faced by veterinary professionals, and the innovative subscription model being implemented in veterinary practices. They discuss the need for a shift in how veterinary care is delivered, emphasising the importance of compassion, client communication, and the potential for subscription models to alleviate financial barriers for clients.
The conversation also touches on future trends in veterinary care and offers practical advice for independent veterinary practice owners.
Key takeaways include:
- Leadership is crucial for managing the complexities of veterinary practices.
- Veterinary professionals often struggle with the balance between care and profit.
- The veterinary profession is facing a cultural shift towards corporate ownership.
- Communication skills are essential for veterinary professionals to succeed.
- Veterinary practices need to address the emotional well-being of their teams.
- The cost of veterinary care is often misunderstood by clients.
- Veterinary professionals experience compassion fatigue and burnout.
- The recruitment process for vets still favours certain personality types.
- Subscription models can provide predictable income for veterinary practices.
- Trust between clients and vets can be rebuilt quickly.
- Investing in people and their environment is crucial for practice success.
Watch the full conversation here: Alan Robinson – The Future of the Veterinary Industry – YouTube
